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  • At Nutricia Limited, we want to be open and transparent in the way we use cookies and what this means for you. Some of the cookies we use are essential for the functionality of our website but there are also cookies that you can opt out of or block.

    We strive to provide you with sufficient information on the cookies we use so you can make an informed choice on the information you share with us.

    If you have any further questions or comments, feel free to contact us via our contact page.

     

    What are cookies and other tracking technologies we use on this website?

     

    Like many companies, we use cookies and other tracking technologies to ensure you get the best from this website. Below are some examples of the types of tracking technologies that we may use on this website.


    A cookie is a small file saved on your computer or mobile device. It has a unique ID assigned to your device and enables the website to remember your actions and preferences (such as location, language, font size and other display preferences) over a period of time. That way, you don't have to keep re-entering the information whenever you come back to the website or browse from one page to another. Cookies can also help customize your browsing experience.

    Not all cookies contain personal information but where they do, we will treat this information as personal data in accordance with our Privacy Statement We also treat cookie information as personal data where it is associated with your account or other contact information.

     

    Other tracking technologies

    Like other online services and mobile applications, we use both cookies and other technologies such as web beacons/GIFs, pixels, page tags, embedded scripts and other tracking technologies. These technologies consist of small transparent image files or other web programming code that record how you interact with the website. They are often used in conjunction with web browser cookies or other identifiers associated with your device. Below is a more detailed description of some of these other types of tracking technologies we may use on this website:

    • • Pixels are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies.
    • • Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.
    • • In this policy, when we refer to "cookies", we are referring to cookies and other tracking technologies, as described above.

    Not all cookies contain personal information but where they do, we will treat this information as personal data in accordance with our Privacy Statement. We also treat cookie information as personal data where it is associated with your account or other contact information


    Types of cookies

     

    There are two broad categories of cookies: persistent cookies and session cookies. Persistent cookies remain on your device until deleted manually or automatically. Session cookies remain on your device until you close your browser and are thereby automatically deleted.


    Generally speaking, there are a few reasons why we may use cookies:

     

    • Cookies that are strictly necessary for the website to function and to enable you to make use of the services we provide;
    • Cookies that collect data related to the use of our website and the performance of it. We use this information to improve our online products and services;
    • Cookies that we use to personalize and optimize your experience on our website. These cookies store information on your choices such as text size, language and screen resolution.
    • Cookies that are placed by third parties for enhanced services (such as social media cookies) or for advertising purposes.

     

    Please see below for further information on the types of cookies we use.

     

    Strictly necessary cookies

     

    These are cookies that we need to be able to offer you a proper functioning website and which enables you to make use of the services we provide.


    For example, we may use strictly necessary cookies for logging in, filling in forms or to enable other features and functions of the website. We also use strictly necessary cookies to maintain the security and stability of our services. Because these cookies are necessary to the security and functionality of our services, they cannot be switched off via our cookie consent tool.


    If these cookies are blocked, you will not be able to make use of our website.

     

    List of strictly necessary cookies

     

    Purpose Type of data collected Cookie name How long is the cookie stored?
    This cookie is in place to remember your acceptance of our cookie policy. You will not see this cookie if you do not agree to the prompt at the top of the page. Remembers your acceptance of our cookie policy jsCookieCheck, ASP.NET_SessionId, EktGUID, ecm 1 Year, exepect for ASP.NET_SessionId and ecm – they expire after browser session ends

     

    Analytics and performance-related cookies

     

    These cookies help us measure traffic patterns to determine which areas of our website have been visited. We use this to research a visitor’s habits so that we can improve our online products and services. We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyze trends, administer the website, track users’ movements, and gather broad demographic information.


    These cookies are not essential to the website and we will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below.

     

    List of performance cookies

     

    Purpose Type of data collected Cookie name How long is the cookie stored?
    Used to feed into Google Analytics Website activity _ga 2 Years
    Used to feed into Google Analytics Website activity _gid 24 hours
    Used to feed into Google Analytics Website activity _gat_UA-25955261-2 1 min
    Used to feed into Google Analytics Website activity _gat_UA-25955261-6 1 min
    Used to feed into Google Analytics Website activity _gat_UA-25955261-7 1 min
    Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate heat map analytics of websites User interaction with website _hjIncludedInSample 1 Year

     

    Third-party cookies (Marketing/re-marketing/targeting/re-targeting/advertising cookies)

     

    These are cookies placed on our website by third parties on our behalf. The cookies enable us to generate personalized advertisements on other websites, which are based on information about you such as your page views on our website. We may use the information about you to build audiences and share them across our brands in order to deliver advertising to you on third party websites and social media platforms. Our websites may also place cookies for third-party services such as social media platforms. For instance, a Facebook cookie may be placed in your browser to serve more personalized advertising. They may be used to limit the number of times a user sees an advertisement as well as help measure the effectiveness of an advertising campaign.


    We do not provide any personal information to third parties that place cookies on our website. However, third parties may assume that users who interact with or click on a personalized ad or content displayed on our website fall within a group that the ad or content is directed towards. We do not have access to or control over cookies or other features that advertisers and third party sites may use. The information practices of these third parties are not covered by our Privacy or Cookie Statement. Please contact them directly for more information about their privacy practices..


    These cookies are not essential to the website and we will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below.

     

    List of third-party cookies

     

    Purpose Type of data collected Cookie name How long is the cookie stored?
    A unique identifier for the current visitor is generated for all visitors, including anonymous visitors, and assigned to the visitor at the time they first arrive on the site. Unique identifier EktGUID 1 Year
    It controls the user session to the content management system, manage logged in user identity and site wide configuration such as language. Language information and time zone information ecm 2 Years
    Facebook Ad Pixel Facebook ad pixel* that will collect Event Data and will allow us to send you tailored advertising through Facebook Ads, based on your behaviour on our site HTTP headers, Pixel-specific Data, Button click data, Optional values, Form field names datr,fr,sb 180 days

    * Data collected through the Facebook Ad Pixel may be transferred outside of UK or EEA to Facebook Inc. in the US for storage and further processing, for the following purposes:

    • - To create targetable audiences for our advertising campaigns
    • - For measurement and analytics services, and in particular to (a) prepare reports on our behalf on the impact of our advertising campaigns and other online content ("Campaign Reports") and (b) generate analytics and insights about how customers are using our websites ("Analytics")
    • - To improve the experience of people who use Facebook products and the security of Facebook products

    For more information: https://www.facebook.com/legal/terms/businesstools

     

    Other technologies

     

    Our website may make use of other technologies, as detailed below.

    Name of technology Type of data collected Purpose
    ASP.NET_SessionId uniquely identify the user's session on the site This cookie is the default one used by asp.net to uniquely identify the user's session on the site and relates the visitor's unique session to server side data.
    __atuvc None We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information

     

    Your preferences

     

    It’s possible to restrict or block cookies or even delete cookies that have already been placed on your device. If you do so, you may not be able to access certain parts of our website and we may think that you have never visited us before and will therefore show you the Cookie Notice again and ask for your consent in placing cookies.


    To disable certain third party cookies, please use the following links (note that clicking the links will open in a new window, and we are not responsible for the content of external websites):


    You can also restrict or block cookies by changing your browser’s settings. Check the specific information in your browser’s help section to find out how to manage your cookie settings.

     

    If you use Microsoft Edge:
    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

    If you use Internet Explorer:
    http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

    If you use Safari:
    https://support.apple.com/kb/ph21447?locale=en_US

    If you use Firefox:
    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

    If you use Chrome:
    https://support.google.com/chrome/answer/95647?hl=en&hlrm=en


    If you use different devices, make sure you configure the settings of the corresponding browser according to your preferences.


    Your mobile device may provide settings that allow you to express the choice not to have information about your use of mobile ads used for interest-based advertising purposes. On your iOS device, this is called “Limit Ad Tracking,” and on your Android device, it is called “Opt-out of Ads Personalization” or “Opt-out of interest-based ads”.


    To find out more about cookies

    You can obtain more information on how to see what cookies have been set and how to manage them by visitinghttps://www.allaboutcookies.org and https://www.ghostery.com/.


    How to contact us

    If you have any questions, comments or complaints regarding cookies, please contact us via our contact page.